Privacy Policy

Welcome to Genlu Hydraulic (the “Website”), operated by Genlu Hydraulic Equipment Co., Ltd. (“we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or interact with our website https://genluhydraulic.com/ (Link).

By using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using our Website immediately.

1. Company Information

Company Name: Genlu Hydraulic Equipment Co., Ltd.
Business Type: Company / Business Entity
Address: Room 1215, Building A, Lijingwan Phase III, Licheng District, Quanzhou City, Fujian Province, China
Email: info@genluhydraulic.com
Contact Page: https://genluhydraulic.com/contact (Link)

2. Information We Collect

We collect information to provide better services to our customers and improve user experience.
The types of information we collect include:

2.1. Personal Information

When you contact us, fill out a form, or send an inquiry, we may collect:

Name
Email address
Phone number
Company name (if applicable)
Country or region
Any message or content you voluntarily provide

2.2. Uploaded Content

Users may upload text or images through forms or chat windows. Such content may include:

Product inquiries
Technical questions
Comments or feedback

2.3. Automatically Collected Information

When you visit our Website, certain data is automatically collected, such as:

IP address
Browser type and version
Device information
Pages visited and time spent on each page
Referring URLs
Cookies and similar tracking technologies

3. How We Use Your Information

We use your information only for legitimate business purposes, including:

Responding to your inquiries and providing customer support
Processing and fulfilling product or service requests
Improving our products, services, and website performance
Personalizing your browsing experience
Communicating with you about updates, promotions, or offers (when applicable)
Complying with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to enhance your experience.
Cookies help us understand user behavior, improve functionality, and optimize performance.

You can control cookie settings through your browser preferences. However, disabling cookies may affect certain website features.

5. Sharing of Information

We may share your information only under the following circumstances:

Service Providers: With trusted third-party service providers who assist in website operations (e.g., hosting, analytics, or communication services).
Legal Requirements: When disclosure is necessary to comply with applicable laws or government requests.
Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

All third parties we work with are required to protect your information and use it only for the purposes we specify.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

If you contact us to request deletion of your data, we will take reasonable steps to remove your personal information from our systems.

7. International Data Transfers

As our website is accessible worldwide, your data may be transferred to and processed in countries outside your own.
By submitting your information, you consent to this transfer, understanding that data protection laws in these countries may differ from your jurisdiction.

8. Data Security

We use reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, please note that no method of transmission over the internet is completely secure. You provide your information at your own risk.

9. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information
Withdraw consent for data processing
Request a copy of the data we hold about you
Lodge a complaint with your local data protection authority

To exercise your rights, please contact us via info@genluhydraulic.com or our Contact Page (https://genluhydraulic.com/contact) (Link).

10. Intellectual Property Rights

All content on this Website—including logos, product images, text, graphics, and designs—is the exclusive property of Genlu Hydraulic Equipment Co., Ltd.

You may not copy, reproduce, modify, distribute, or use any part of our Website’s content for commercial purposes without prior written consent from us.
All trademarks and trade names displayed are owned or licensed by Genlu Hydraulic Equipment Co., Ltd.

11. Third-Party Links

Our Website may contain links to external websites or resources.
We are not responsible for the privacy practices or content of those external sites.
We encourage you to review the privacy policies of any third-party websites you visit.

12. Children’s Privacy

Our Website is not intended for individuals under the age of 16.
We do not knowingly collect personal data from minors. If you believe a child has provided us with personal information, please contact us immediately, and we will delete it.

13. Promotions and Contests

At present, our Website does not conduct promotional campaigns, contests, or giveaways.
If we do in the future, we will clearly update this Privacy Policy to describe how user data will be handled.

14. Changes to This Policy

We may update this Privacy Policy from time to time.
Any revisions will be posted on this page with a new “Last Updated” date.
We encourage you to review this policy periodically to stay informed about how we protect your data.

15. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or your personal data, please contact us using the following details:

Company Name: Genlu Hydraulic Equipment Co., Ltd.
Email: info@genluhydraulic.com
Contact Page: https://genluhydraulic.com/contact (Link)
Address: Room 1215, Building A, Lijingwan Phase III, Licheng District, Quanzhou City, Fujian Province, China